Returns & Exchanges

At VoltBike, we stand behind the quality of our high-performance gear; if you are not fully satisfied with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack the unused sports gear in its original packaging, ensuring all tags and accessories are included to qualify for a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Refund or Exchange

    Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.