Returns & Exchanges
At VoltBike, we stand behind the quality of our high-performance gear; if you are not fully satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the unused sports gear in its original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.